筑牢服务意识  成就工业未来

筑牢服务意识
成就工业未来

Service  Promise

提供尽善尽美的产品
履行尽心尽责的服务

Service promise & Product responsibility

title
  • 品质保证

    天博平台拥有完善的生产工艺,精湛的检测手段及雄厚的研发实力,严格遵照ISO9001的管理规范执行,仪器中的每一个元件均选用原厂原包装产品,经过多项严格的筛查、测试,仪器的装配、调试等环节完全实现全流程标准化、精细化、科学化管理与监控,保证为您提供一流品质的产品。

    We guarantee to provide you first-class quality products with original factory production and packaging. We strictly comply with the requirements of professional standards, the whole processes are manged and monitored with standardization to ensure the high quality of products.

  • 质量承诺

    任何有关品质方面的疑惑,我们都可为您提供产品来源的证明书,对于部分客户的特殊诉求,我们可以联合权威机构进行检测。

    Any questions about the quality, we can provide you with product source certificate,for special requirements of customers, we can conduct a comprehensive laboratory tests.

  • 权威测试

    我们联系权威质量技术监督机构,利用先进高效能的测试仪器,对产品进行严格的测试以确保产品的稳定性与兼容性。质检测试流程科学严谨,符合国家及国际相关的行业标准。

    Cooperate with quality and technical supervision authority institution, all products have passed through rigorous testing procedures to ensure product stability and compatibility ,and all are in accordance with all relevant national and international industry standards.

  • 服务承诺

    多年来,天博平台坚持“用户为本、服务为根”的宗旨。努力打造专业技术服务团队,先后建立上海、北京、石家庄、赣州、太原、成都、南京等多家区域性服务机构,可提供快捷的上门服务,包括:售前选型指导、产品演示、售后操作指导、日常维保等服务。对于客户在仪器使用过程中遇到的特殊性技术问题,天博平台开设了7*24小时远程专家直通车,可第一时间远程视频连线应用专家,帮助您分析故障、出具解决方案,为您排除难题。对于需要现场援助性的服务,我们可派出专业工程师提供现场支持。天博平台用户尊享终身维保服务,包括免费保养、检测、软件升级等服务。

    According to different industries and customer’s special requirements, we can provide customized services with professional demand analysis and function of innovative design to meet your special needs.

  • 增值服务

    天博平台定期组织的培训交流会,可交流技术、传递经验、分享智慧、拓展人脉,天博平台在提供成熟产品的同时,还可为用户提供无损检测从业资格培训及现场检测等贴心增值服务,每项产品都为用户录制了详尽的动画演示操作视频,能够帮助用户轻松娴熟的掌握仪器的操作。

    We regular organize domestic training and exchange meetings to exchange technology, share experience and commercial modes. We also provide users with online 24 hours one to one technical support and training video .